Privacy Policy
Last updated: February 1, 2026
1. Introduction
PropManage (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, phone number, company name)
- Property and unit information
- Tenant information and lease details
- Financial information for payment processing
- Communications and support requests
- Usage data and analytics
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Send promotional communications (with your consent)
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address fraud and abuse
4. Information Sharing
We may share your information in the following circumstances:
- With service providers who assist in our operations (payment processors, cloud hosting, analytics)
- To comply with legal obligations
- To protect our rights and prevent fraud
- With your consent or at your direction
- In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- 256-bit SSL/TLS encryption for data in transit
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- Access controls and authentication measures
- Employee training on data protection
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you close your account, we will delete or anonymize your information within 90 days, except where we need to retain it for legal or business purposes.
7. Your Rights
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, please contact us at privacy@propmanage.com.
9. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know, delete, and opt-out of the sale of personal information. We do not sell personal information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
PropManage, Inc.
123 Property Lane, Suite 100
Austin, TX 78701
privacy@propmanage.com